Last updated: July 31, 2023



Please read these terms and conditions carefully before using our Service.



Interpretation and Definitions



Interpretation



The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.



Definitions



For the purposes of these Terms and Conditions:



Affiliatemeans an entity that controls, is controlled by or is under common control with a party, where « control » means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.



Countryrefers to: United Arab Emirates



Company(referred to as either « the Company », « We », « Us » or « Our » in this Agreement) refers to SATOSHI VOX FZCO, Dubai Digital Park, Dubai Silicon Oasis.



Devicemeans any device that can access the Service such as a computer, a cellphone or a digital tablet.



Goodsrefer to the items offered for sale on the Service.



Ordersmean a request by You to purchase Goods from Us.



Servicerefers to the Website.



Terms and Conditions (also referred as « Terms ») mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.



Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.



Websiterefers to LOFIFY, accessible from www.lofify.app



You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.



Acknowledgment



These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.



Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.



By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.



You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.



Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.



We will not trade with or provide any services to OFAC and sanctioned countries.



Placing Orders for Goods



By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.



Your Information



If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.



You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.



By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.



Order Cancellation



We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:





We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.



Refund Policy



Due to the nature of lofify’s products (non-tangible digital goods), it is not possible to « return » the product therefore we DO NOT offer refund after purchase is made. As soon as your purchase is complete, you gain immediate access to the premium features.



We want you to have a satisfying experience with Lofify.app. If, for any reason, you are not fully satisfied with your premium subscription, we offer a 7-day refund policy from the date of your purchase.



To request a refund, please email us at hello@lofify.app within the 7-day period. Include your order details, such as the subscription date and any relevant information that will help us process your request promptly.



Once we receive your refund request, we will review it and process the refund if it meets our policy criteria. Please allow up to 14 days for the refund to be processed and reflected in your account.



Please note the following conditions for refund eligibility:



Refund requests must be made within 7 days of the subscription purchase date.

Refunds will only be provided for the initial purchase and not for subsequent renewals or upgrades.

Refunds will be made in the original payment method used for the purchase.



Lofify.app reserves the right to refuse a refund if we believe that the refund policy is being abused or misused.



By purchasing a premium subscription on Lofify.app, you agree to this Refund Policy.



Delivery Policy



After your purchase, you will receive an email confirmation of your order. After that, you immediately access the Premium part of the site with all the features indicated on the home page.



Cancellation Policy



As soon as your purchase is complete, you gain immediate access to the premium features. However, if you wish to cancel, you have a 24-hour window to do so. To initiate the cancellation process, kindly reach out to us at hello@lofify.app, providing the reason for your cancellation.



Availability, Errors and Inaccuracies



We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.



We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.



Prices Policy



The Company reserves the right to revise its prices at any time prior to accepting an Order.



The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.



Payments



Upon completing the purchase, all goods are available for a one-time payment. We offer multiple payment methods for your convenience, including Visa, MasterCard, Affinity Card, American Express cards, with the standard currency being USD.



Additionally, we also provide a monthly subscription option that can be canceled at any time after the current month. This subscription offers continued access to our premium features for a recurring monthly fee.



Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.



Cardholder must retain a copy of transaction records and Merchant policies and rules.



User is responsible for maintaining the confidentiality of his account.



Termination



We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.



Upon termination, Your right to use the Service will cease immediately.



« AS IS » and « AS AVAILABLE » Disclaimer



The Service is provided to You « AS IS » and « AS AVAILABLE » and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.



Without limiting the foregoing, neither the Company or any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.



Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.



Governing Law



The laws of the United Arab Emirates, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.



Disputes Resolution



If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.



Severability and Waiver



Severability



If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.



Waiver



Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.



Translation Interpretation



These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.



Changes to These Terms and Conditions



We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.



By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.



Contact Us



If you have any questions about these Terms and Conditions, You can contact us:



By email: hello@lofify.app